Whistleblowing Channel

Albatroz Actividades Hoteleiras, S.A. provides a Whistleblowing Channel for the secure reporting of infractions, irregularities, or conduct contrary to the law, the Code of Ethics and Conduct, or internal procedures, in compliance with Decree-Law No. 109-E/2021 and Law No. 93/2021.

Who can use it?
Employees, members of corporate bodies, interns, service providers, suppliers, business partners, owners, investors, and other individuals who have obtained information about an infraction within the scope of a professional or commercial relationship with the company.

How to register a complaint?
In writing, to canal.denuncia@royalobidos.com. Whenever possible, the complaint should include a description of the situation, dates, people or entities involved, and relevant documentation.

Confidentiality and protection
The identity of the whistleblower and the individuals mentioned is treated confidentially, and access to complaints is limited to authorized persons. Any form of retaliation against those who report in good faith is prohibited.

Follow-up
Receipt of the report is confirmed within seven days. Within a maximum of three months, the measures planned or adopted are communicated.

External Reporting
The use of this channel does not prejudice the right to resort to the external reporting channels of the competent authorities, in accordance with Law No. 93/2021.